Hopefully you never have this situation where a Client’s check is stopped or returned to you by your bank. However, there are several ways to handle this issue. One way is to “Void” the Deposit.
Voiding a Deposit
This is a manual process but fairly easy to do:
- Find the Client Billing that the “Bounced” Deposit was paying.
- Edit this billing be adding two line items. The first is the negative value of the “Bounced” amount and the second a positive value.
- Record a new Receipt and attach the above negative value to it (leaving the positive value alone). Dating it the day that the receipt was “Bounced”; In the Bank Code enter “Bounced” and in the Client Check# enter the client’s original check or reference number.
- Process this new Receipt as normal.